Greetings and can you believe we are already moving into June 2020? In some ways this year is passing by so fast, and yet in other ways, 2019 seems like a million years ago. I can only imagine what each and every one of you and your family, friends, and colleagues are dealing with both...
Alliance Virtual 2020 (aka AV20) is days away! As an AV20 attendee, you will have access to the content from these sessions which will not be made available for general viewing. Being virtual, the conference provides the flexibility for you to attend to work needs and learn content with...
In our last blog we spoke about preparing yourself for Alliance 2020, ensuring you download the mobile app, plan your sessions, and follow all the relevant news feeds to make the most of your Alliance experience. Once that’s done, how do you ensure you being are the best participant you can be?...
Are you still wondering if you should attend the HEUG Alliance Conference in Philadelphia this year? Here are a few reasons why the answer should be YES to that question: You will have an EBS track that offers 20 outstanding presentations that can help your institution move forward. You...
Twenty years ago this March I attended my first HigherEd Special Interest Group (SIG) of which we all know now as Alliance! This was a new adventure for me as I had never been on an airplane, and this first adventure began on a prop plane! That plane was shaky and very loud, however, I earned...
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Social media platforms are the newest channels in the CX toolbox, and the challenge we all face is blending social media into a larger marketing and communication strategy to leverage those social connections into a more meaningful relationship - it all takes planning and strategy, and these...
The Call center/ Help desk / Contact center /Service desk / One stop Shop – whatever you choose to call them, we all have them, we all use them, and we all have experiences, from the great, to the nightmarish. Universities, like all large organizations, can sometimes feel like cumbersome...
The countdown is on to Alliance 2020 and the Project and Change Management Advisory group are really looking forward to the opportunity to gather, network, and hear what our colleagues in the PCM community have been up to this past year. Whether this is your first time attending, or one of...
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IT'S THE LAST DAY TO PAY SO LITTLE TO LEARN SO MUCH More Information Early-Bird Registration Closes JANUARY 10! Not planning to attend Alliance 2020? Would you mind taking a quick survey (it’s only ONE question) as to why you aren’t able to attend? It will help us...
It’s that time of year again, time to register for the next Alliance conference! Early bird registration prices end January 10 th , 2020, and conference prices for the hotels require booking by February 28, 2020. Need help explaining to your employer why the Alliance conference is so great?...
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